McDonald Green Training Schedule 2009-2010

Invest in the future of your business and activate your employees’ passion.
Learning and development opportunities enhance their competency and your organization’s success

If you have any questions please call 519-654-9388 or email training@mcdonaldgreen.com

McDonald-Green Interactive Learning and Training 2011-2012

All workshops include experiential and theoretical learning, and a take-away workbook.
A variety of media will be used for visual, auditory, and experiential learning styles.
Role play, true work practices and case studies are introduced to accelerate learning.

Most workshops run from 9:00 a.m. until 12:00 p.m. Investment cost for most training session is $142.00 (plus HST) per participant.

Workshop	Dates
Advanced Business Writing	Thursday January 19, 2012
Assertiveness in the Workplace	Thursday Decemeber 8, 2011	Tuesday April 3, 2012
Business Writing Brush Up	Monday October 3, 2011	Thursday March 8, 2012
Collecting Your Money	Wednesday November 9, 2011	Monday April 16, 2012
Customer Service Excellence	Monday September 12, 2011	Tuesday March 6, 2012
Dealing with Difficult People	Wednesday September 21, 2011	Tuesday February 7, 2012
Director of First Impressions	Tuesday November 8, 2011	Wednesday May 9, 2012
Enhancing Communication	Thursday December 15, 2011	Tuesday April 17, 2012
Giving and Receiving Feedback	Monday December 12, 2011	Tuesday March 27, 2012
HR for Non-HR Managers	Wednesday January 18, 2012	Note: This is a full day event
Influencing Employees	Tuesday February 14, 2012
Performance Management	Wednesday Decemeber 7, 2011
Presentation Skills	Tuesday January 17, 2012
Recruiting and Interviewing	Tuesday Novemeber 15, 2011	Wednesday May 16, 2012
Sales Basics	Tuesday January 10, 2012
Social Intelligence	Thursday October 6, 2011
Social Networking	Tuesday November 29, 2011
Stress Management	Tuesday February 28, 2012
Time Management	Wednesday September 14, 2011	Tuesday March 20, 2012

Your lead hands, supervisors and managers have the technical knowledge to do their jobs, but do they have the soft skills they need
to gain the respect of their team, peers, and superiors?
Give your leaders the tools required to meet the day to day challenges and responsibilities of their job.

The acquisition of interpersonal skills will increase effectiveness while enhancing confidence as a supervisor.

The series workshops are designed for continual learning, and case studies and discussions will revolve around true work models.
Active involvement in brainstorming, discussions, and information sharing is expected and encouraged.
Goal setting and action plans will be established to ensure continued success.

The workshops run from 8:00 a.m. until 12:00 p.m. Investment for training series (20 hours of learning) is $935.00 (plus HST) per participant.

Series	Workshops	Dates
Supervisory and Management Strategies	Leadership Theory Time Management Conflict Resolution Motivating and Coaching Team Management	Wednesday September 28, 2011 Wednesday October 5, 2011 Wednesday October 12, 2011 Wednesday October 19, 2011 Wednesday October 26, 2011
Supervisory and Management Strategies	Leadership Theory Time Management Conflict Resolution Motivating and Coaching Team Management	Thursday January 26, 2012 Thursday February 2, 2012 Thursday February 9, 2012 Thursday February 16, 2012 Thursday February 23, 2012
Supervisory and Management Strategies	Leadership Theory Time Management Conflict Resolution Motivating and Coaching Team Management	Wednesday May 23, 2012 Wednesday May 30, 2012 Wednesday June 6, 2012 Wednesday June 13, 2012 Wednesday June 20, 2012

Customized workshops tailored to your needs are also available.

For additional information regarding workshops and to register:
Contact McDonald-Green at 519-654-9388
Email training@mcdonaldgreen.com

McDonald-Green is the proud recipient of the
2010 Mayor's Award for Excellence in Workforce Training and Development